Last Updated: Jun 16, 2026
These Terms of Service govern your access to and use of the Services operated by TeleMainia, LLC d/b/a ChatMember.
By accessing or using the Services, creating an Account, logging into the Chatline, purchasing minutes, signing up for Favorite Alerts, submitting information through ChatMember.com, or continuing to use the Chatline after hearing the applicable call prompt, you agree to these Terms and our Privacy Policy.
If you do not agree to these Terms, you must not access or use the Services.
The Services are operated by:
TeleMainia, LLC d/b/a ChatMember
2780 S Jones Blvd. Ste 200-3444
Las Vegas, NV 89146
Phone: (877) 771-4255
Email: support@chatmember.com
In these Terms, “ChatMember,” “TeleMainia,” “we,” “us,” and “our” mean TeleMainia, LLC d/b/a ChatMember.
In these Terms, the following definitions apply:
“Account” means a ChatMember.com account or other account used to access, manage, purchase, or use the Services.
“Caller” means any person who accesses or uses the Chatline, whether or not that person creates an Account, purchases minutes, receives a Member ID, or uses ChatMember.com account features.
“Chatline” means the adult-oriented telephone entertainment service made available by or through ChatMember.
“Favorite” means a person you add to your favorites list through your Account or through another feature we make available.
“Favorite Alerts” means optional service alerts that notify you when one of your selected Favorites logs into the Chatline.
“Member ID” means the 7-digit chatline identification number assigned to or used by a member.
“PIN” means the 4-digit security PIN used to access the Chatline.
“Privacy Policy” means the ChatMember Privacy Policy posted on ChatMember.com.
“Services” means ChatMember.com, the ChatMember website, the Chatline, member Account tools, payment features, minute packages, Favorite Alerts, SMS text alerts, email alerts, complaint forms, customer support, and any related services that link to these Terms.
“Terms” means these Terms of Service.
“User,” “you,” and “your” mean any person who accesses or uses the Services, including members, Callers, website visitors, and persons who submit complaints or requests.
The Services are intended only for adults who are at least 18 years old and have reached the age of majority where they live. The Services include adult-oriented telephone entertainment and related website features.
You must not access or use the Services if:
By accessing or using the Services, you state that:
We may require you to stop using the Services, terminate a call, disable your Account, block your phone number, or restrict access if we believe you do not meet these requirements or have violated these Terms.
The Services are operated from the United States and are intended for Users located in the United States and Canada. We do not target or offer the Services to individuals located in the European Economic Area, the United Kingdom, Switzerland, or other jurisdictions outside North America.
Credit cards are accepted only with billing addresses in the United States or Canada.
If you access the Services from outside the United States or Canada, you do so on your own initiative and are responsible for complying with applicable local laws.
The Chatline is an adult-oriented fantasy and entertainment service. Interactions through the Services may involve roleplay, fantasy, performance, adult conversation, and fictional or exaggerated statements.
You understand that communications through the Services are for entertainment purposes only. You must not rely on any Caller, performer, profile, communication, statement, recording, alert, or other content as factual, verified, professional, personal, relationship, medical, legal, financial, or safety advice.
We do not pre-screen Callers and do not verify the identity, background, criminal history, health status, location, relationship status, intentions, statements, or conduct of Callers. Any information provided by a Caller may be inaccurate, fictional, roleplayed, incomplete, or misleading.
You are solely responsible for your communications, interactions, decisions, and conduct when using the Services.
When accessing the Chatline, Callers may hear disclosures stating that all Callers must be at least 18 years old, that minors must hang up, that listener discretion is advised, that Callers are not pre-screened, that long-distance charges may apply, and that continued use of the Chatline means the Caller agrees to the Terms and Privacy Policy posted at ChatMember.com.
By continuing to use the Chatline after hearing the applicable prompt, you agree to these Terms and the Privacy Policy.
Some Callers may access or use the Chatline without creating a ChatMember.com Account, purchasing minutes, or using member-only account features. For example, regular female Callers may be permitted to access certain Chatline features for free, and certain reverse-chatline features may operate under different access or payment rules.
These Terms apply to all Callers, including Callers who do not create an Account, do not purchase minutes, or do not use ChatMember.com account features. By continuing to use the Chatline after hearing the applicable prompt, each Caller agrees to these Terms and the Privacy Policy.
Account tools, payment features, minute purchases, Favorite Alerts, SMS alerts, recent order history, Favorites, and other member-only features apply only to Users who create an Account, purchase minutes, sign up for those features, or otherwise use those features.
You may create or access an Account through ChatMember.com. Depending on your status, you may be asked to provide a username, password, email address, Member ID, PIN, phone number, payment information, or other verification information.
If you already have a Chatline membership created through the phone system, you may be asked to enter your Member ID and PIN and complete additional verification, such as verifying the last 6 digits of a credit card used or the telephone number you use to call the Chatline.
If you do not have a Chatline membership, you may create an Account through ChatMember.com. You may be required to verify your email address and provide a valid credit card before receiving a Member ID and PIN. A purchase may not be required to create the Member ID and PIN unless stated during the account creation process.
You must provide accurate, current, and complete information and keep your Account information updated.
You are responsible for maintaining the confidentiality of your username, password, Member ID, PIN, and other Account credentials. You are responsible for all activity that occurs through your Account, Member ID, PIN, phone number, or payment method, unless caused by our failure to use reasonable care.
You must promptly notify us if you believe your Account, Member ID, PIN, password, phone number, or payment method has been compromised or used without authorization.
We may refuse, suspend, disable, or terminate any Account, username, Member ID, PIN, phone number, payment method, or access credential at any time if we believe it is necessary to protect the Services, prevent fraud, enforce these Terms, comply with law, or protect us or others.
Depending on your Account status and available features, ChatMember.com may allow you to:
Features may change from time to time. We do not guarantee that any feature will always be available.
You may be able to add certain persons to your Favorites list. You may also be able to add nicknames or notes about Favorites.
You are solely responsible for any nickname, note, or other information you enter. You must not enter unlawful, threatening, abusive, harassing, defamatory, invasive, exploitative, nonconsensual, or otherwise improper information.
You must not use Favorites, nicknames, notes, or other Account tools to store, request, exchange, or misuse another person’s personal information.
We may remove, restrict, or disable any note, nickname, Favorite, or Account feature if we believe it violates these Terms, creates legal risk, or may harm us or others.
Favorite Alerts are optional service alerts that notify you when one of your selected Favorites logs into the Chatline.
Favorite Alerts may be available by SMS text message, email, or other methods we make available. You may have many Favorites but choose to receive alerts for only some of them.
To receive Favorite Alerts, you must activate the feature, select the applicable alert method, select the Favorites for whom you want alerts, provide any required contact information, and select any available frequency settings.
Favorite Alerts are not guaranteed to be uninterrupted, timely, complete, or error-free. Delivery may depend on your settings, your device, your carrier, service providers, network availability, system performance, and whether the applicable Favorite is detected as logged into the Chatline.
You may turn Favorite Alerts on or off through your Account settings. Turning alerts off may stop alert delivery but does not automatically cancel any active paid period or refund any charges unless expressly stated.
Agreement to these Terms does not, by itself, enroll you in SMS text messages. You will receive SMS Favorite Alerts only if you separately provide a mobile phone number and affirmatively opt in to receive SMS alerts through the process we make available.
If you choose to receive Favorite Alerts or other SMS text alerts from ChatMember, you consent to receive automated text messages from ChatMember at the mobile phone number you provide.
SMS Favorite Alerts are service-related messages. They are not marketing text messages.
Message frequency depends on your alert settings and the activity of the Favorites you select. When alerts are turned on, you may select a maximum frequency of approximately one SMS alert every 15, 30, 60, 90, or 120 minutes, depending on the options made available through your Account.
Message and data rates may apply. Your carrier may charge you for text messages, data, or related services. We are not responsible for carrier charges.
You may opt out of SMS text messages at any time by replying STOP. You may request help by replying HELP. You may also manage Favorite Alert settings through your ChatMember Account.
Consent to receive SMS text messages is not required to use the Chatline or make purchases on the Chatline.
You state that you are the account holder or customary user of any mobile phone number you provide. You must promptly update your Account if your mobile phone number changes or if you no longer have the right to use a number.
We may send messages through third-party SMS providers, telecommunications carriers, and related service providers. SMS messages may not be available through all carriers or in all areas.
We may terminate or modify any SMS program at any time.
ChatMember does not sell, rent, share, or disclose mobile phone numbers, SMS opt-in data, or SMS consent records to third parties or affiliates for their marketing or promotional purposes. We may disclose SMS-related information to service providers that help us operate the Services and messaging program, such as SMS messaging providers, carriers, hosting providers, security vendors, fraud-prevention vendors, and other vendors that process information for us, but only as needed to provide services to ChatMember, comply with law, prevent fraud or abuse, protect our rights, or operate the messaging program.
Favorite Alerts may be offered for a fee, such as $5 per month, unless a different price is shown at the time of purchase.
A paid Favorite Alerts period is valid for 30 days unless a different period is shown at the time of purchase. If you purchase or renew Favorite Alerts, the active period will be shown through your Account.
You may be offered the option to enable automatic monthly renewal. Before you enroll in auto-renewal, we will disclose the renewal price, renewal frequency, cancellation method, and other material renewal terms. By selecting auto-renewal and completing the purchase, you authorize us or our payment processor to charge your selected payment method on a recurring monthly basis until you cancel auto-renewal or we terminate the feature.
You may turn off auto-renewal through your Account settings. If you enroll in auto-renewal online, we will provide an online method to cancel auto-renewal. You will not be required to call customer service or use a materially more burdensome method to cancel online auto-renewal.
If you turn off auto-renewal, you may continue using the paid Favorite Alerts feature through the end of the then-current paid period, unless the feature is otherwise disabled under these Terms.
You may turn Favorite Alerts on or off during an active paid period. Turning the alert status off does not necessarily cancel auto-renewal. To stop future renewal charges, you must turn off auto-renewal through your Account settings or contact us for assistance.
Cancellation of auto-renewal stops future renewal charges. Unless required by law or expressly stated at the time of purchase, cancellation does not refund amounts already paid and does not shorten the then-current paid Favorite Alerts period.
You are responsible for ensuring that your payment method remains valid and that your Account settings accurately reflect whether auto-renewal is enabled.
If a payment fails, is declined, is reversed, or cannot be processed, we may suspend or terminate Favorite Alerts, disable auto-renewal, restrict purchases, or take other action permitted under these Terms.
You may be able to purchase minute packages through ChatMember.com or through the Chatline. Available packages, prices, and terms may differ by purchase channel, Account status, promotions, or other factors.
Prices and available packages are shown at the time of purchase. You are responsible for reviewing the package, price, payment method, and any other purchase terms before submitting an order.
By submitting an order, you authorize us or our payment processor to charge the selected payment method for the applicable amount.
Minute balances, purchase history, and Account information may be displayed in your Account. If you believe there is an error, you must contact us promptly.
We may change prices, packages, promotional offers, payment methods, purchase limits, and purchasing rules at any time. Changes will not affect completed purchases except as stated at the time of purchase or as required by law.
You may be able to add, update, or remove payment methods through your Account.
You state that you are authorized to use any payment method you provide. You must provide accurate billing information and promptly update outdated or inaccurate payment information.
We may use payment processors, payment gateways, fraud prevention vendors, chargeback management providers, card networks, banks, and related service providers to process transactions, verify payment information, detect fraud, manage disputes, and protect the Services.
We may refuse or limit transactions, decline payment methods, require additional verification, suspend purchasing privileges, or block Accounts, phone numbers, cards, or payment methods if we believe it is necessary to prevent fraud, avoid chargebacks, comply with law, enforce these Terms, or protect us or others.
Refunds are handled on a case-by-case basis unless otherwise required by law or expressly stated at the time of purchase.
To request a refund or report a billing issue, you must contact us and provide the information reasonably needed to review the transaction.
We may issue refunds where we determine that a refund is appropriate. We may automatically refund or reverse certain transactions where we believe there is fraud, unauthorized use, payment risk, chargeback risk, or other billing irregularity.
If you initiate a chargeback, payment dispute, fraud claim, or similar reversal, we may suspend or terminate your Account, block your phone number, block your payment method, remove or reduce minute balances, disable Favorite Alerts, restrict purchases, or take other action to protect the Services.
We may impose transaction limits, decline limits, purchase limits, risk controls, Account restrictions, card blocks, phone-number blocks, or other fraud-prevention measures.
You must not use the Services to engage in fraud, payment misuse, unauthorized transactions, chargeback abuse, or other deceptive or unlawful activity.
You are responsible for any telephone, long-distance, carrier, SMS, data, internet, or other third-party charges that may apply when you access or use the Services.
If you are not in the local calling area, long-distance charges may apply.
We are not responsible for fees, charges, service interruptions, limitations, errors, or delays imposed by your telephone provider, mobile carrier, internet service provider, device provider, payment provider, or other third party.
You must use the Services only for lawful purposes and in accordance with these Terms.
You must not:
We may investigate suspected violations and take any action we consider appropriate, including warning, blocking, suspending, disabling, or terminating Accounts, phone numbers, payment methods, or access to the Services.
The Services are not an emergency service. You must not use the Services to report emergencies, request emergency assistance, or seek urgent safety, medical, law-enforcement, or crisis support.
If you believe there is an emergency, contact local emergency services.
We may monitor, moderate, review, remove, restrict, or block content, Accounts, phone numbers, communications, recordings, messages, payment methods, purchases, or access to the Services for safety, compliance, fraud prevention, quality control, enforcement, or legal reasons.
We do not record live conversations between Callers. However, we may record, review, monitor, moderate, or retain greetings, name recordings, private messages, live chat requests, customer service calls, complaint submissions, Account activity, payment activity, fraud-prevention information, and related records.
Moderators may require Users to re-record content, block Users, disable access, restrict Accounts, or take other enforcement action.
We do not guarantee that we will monitor all activity or identify all violations. We are not responsible for the conduct, statements, identity, background, legality, or suitability of any Caller or User.
We provide a complaint process for reporting abuse, illegal content, or content that may violate these Terms.
You may submit a complaint through the complaint form or other reporting method we provide. You may be asked to provide your email address, legal name, digital signature, URLs or identifiers for the reported content, the type of issue, and other information needed to review the request.
You must submit only truthful, accurate, and good-faith reports. Abuse of the complaint process may result in denial of requests, Account restrictions, or other action.
We may review complaints and take action we consider appropriate, including removing or restricting content, blocking Users, disabling Accounts, preserving records, or contacting law enforcement or other authorities.
We may preserve complaint information, related Account information, call records, payment records, technical records, and other information where we believe preservation is reasonably necessary for legal, safety, fraud-prevention, dispute-resolution, or enforcement purposes.
Submitting a complaint does not guarantee that we will remove content or take a specific action. We may decline requests that are incomplete, inaccurate, abusive, unsupported, or not actionable.
The Services, including the ChatMember name, logos, website, designs, text, graphics, software, features, interfaces, databases, audio prompts, and other materials, are owned by us or our licensors and are protected by intellectual property and other laws.
Subject to your compliance with these Terms, we hereby grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Services for your personal, lawful use.
You must not copy, reproduce, distribute, modify, publicly display, publicly perform, create derivative works from, sell, license, or exploit any part of the Services except as expressly permitted by us in writing.
You may submit information, communications, recordings, messages, notes, complaints, reports, or other content through the Services.
You retain any rights you have in your submitted content, but you hereby grant us a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to host, store, reproduce, process, review, moderate, transmit, display, use, and otherwise handle that content as necessary to provide, operate, moderate, enforce, improve, protect, and administer the Services and comply with law.
You state that you have all rights necessary to submit any content or information you provide and that your submission does not violate any law, third-party right, or these Terms.
Our Privacy Policy explains how we collect, use, disclose, and retain Personal Information. By using the Services, you acknowledge that we process Personal Information as described in the Privacy Policy.
The Privacy Policy is incorporated into these Terms by reference.
The Services may rely on or link to third-party websites, services, payment processors, SMS providers, telecommunications carriers, fraud-prevention vendors, hosting providers, customer support providers, analytics providers, or other vendors.
We do not control third-party services and are not responsible for their acts, omissions, terms, policies, availability, security, or performance.
Your use of third-party services may be subject to separate terms, privacy policies, fees, and rules.
We may modify, suspend, discontinue, restrict, or replace any part of the Services at any time, with or without notice.
We do not guarantee that the Services will be available, uninterrupted, error-free, secure, or compatible with your device, carrier, browser, phone service, internet connection, or payment method.
We may perform maintenance, updates, upgrades, security measures, or operational changes that affect access or functionality.
The Services are for adult-oriented fantasy and entertainment and related account services. The Services do not provide legal, medical, financial, mental health, relationship, safety, or other professional advice.
You must not rely on any Caller, User, communication, or content obtained through the Services as professional advice or as a substitute for your own judgment.
You understand that the Services involve interactions with other Callers and user-generated communications. Other Callers may provide inaccurate, misleading, offensive, unlawful, or harmful information or may act improperly.
You assume the risks associated with using adult-oriented fantasy and telephone entertainment services and interacting with other Callers through the Services.
You are solely responsible for your own communications, decisions, and conduct when using the Services. We do not recommend or endorse any Caller and do not verify or guarantee any Caller’s identity, background, statements, conduct, availability, intentions, or suitability.
Nothing in this section 27 permits any conduct prohibited by these Terms, including offline meetings, offline sexual activity, compensated companionship, sharing personal information, recording communications, harassment, exploitation, or unlawful activity.
The Services are provided on an “as is” and “as available” basis.
To the extent permitted by law, we disclaim all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, accuracy, reliability, security, and uninterrupted operation.
We do not warrant that the Services will meet your requirements, that any Caller or User will behave lawfully or appropriately, that any alert will be delivered, that any purchase or payment process will be uninterrupted, or that any content or communication will be accurate, complete, safe, or lawful.
Some jurisdictions do not allow certain warranty disclaimers, so some of the above disclaimers may not apply to you.
To the extent permitted by law, TeleMainia and its owners, officers, directors, employees, contractors, service providers, agents, affiliates, successors, and assigns will not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or enhanced damages, including lost profits, lost revenue, lost data, loss of goodwill, service interruption, device failure, payment issues, chargebacks, emotional distress, personal injury, or other damages arising out of or related to the Services or these Terms, even if we have been advised of the possibility of those damages.
To the extent permitted by law, our total liability for any claim arising out of or related to the Services or these Terms will not exceed the greater of:
These limitations apply to all claims, whether based on contract, tort, statute, negligence, strict liability, warranty, or any other legal theory.
Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.
You must indemnify TeleMainia and its owners, officers, directors, employees, contractors, service providers, agents, affiliates, successors, and assigns against any claims, demands, actions, damages, losses, liabilities, and expenses, including reasonable attorneys’ fees, arising out of or related to:
We may control the defense of any matter subject to indemnification, and you must cooperate with our defense.
We may suspend, restrict, disable, or terminate your access to the Services at any time if we believe:
After suspension or termination, you must not access the Services through another Account, phone number, payment method, Member ID, PIN, or other means without our permission.
Termination does not limit any rights or remedies available to us.
We may update these Terms from time to time.
Changes will be posted on ChatMember.com with a revised “Last updated” date. Changes apply prospectively only and will not apply to any dispute, claim, purchase, transaction, event, or conduct that occurred before the updated Terms became effective, unless applicable law allows otherwise and we provide any required notice or obtain any required consent.
For non-material changes, the updated Terms will become effective when posted or on the later effective date stated in the updated Terms.
For material changes, we will provide notice reasonably designed to inform affected users of the change. Depending on the nature of the change and applicable law, notice may be provided by email, account notice, website notice, telephone prompt, checkout notice, clickwrap, checkbox, or other reasonable method. If applicable law requires affirmative consent, or if we determine that affirmative consent is appropriate because the change materially affects your rights or obligations, the material change will apply to you only after you affirmatively accept it.
Material changes may include changes to payment terms, auto-renewal terms, dispute-resolution terms, arbitration terms, class action waiver terms, privacy-related terms, user conduct rules, or other terms that materially affect your rights or obligations.
If you do not agree to updated Terms, you must stop using the Services. We may suspend or terminate access to the Services if continued access requires acceptance of updated Terms and you do not accept them.
Nevada law governs these Terms and any dispute arising out of or related to these Terms or the Services.
The Federal Arbitration Act governs the interpretation and enforcement of the arbitration agreement in Section 35 to the extent permitted by law.
Please read this section 35 carefully. It affects your legal rights.
You and TeleMainia shall resolve any dispute, claim, or controversy arising out of or related to these Terms, the Services, your Account, your purchases, Favorite Alerts, SMS messages, the Chatline, or any relationship between you and us by binding individual arbitration, except as stated below.
Before starting arbitration, the party with a dispute must first send a written notice of dispute to the other party. Your notice to us must be sent to:
TeleMainia, LLC
2780 S Jones Blvd. Ste 200-3444
Las Vegas, NV 89146
Email: support@chatmember.com
The notice must include your name, phone number, email address, Account information if applicable, a description of the dispute, and the relief requested.
The parties must attempt in good faith to resolve the dispute informally for 60 days after a complete notice is received. Either party may request a phone or video conference during this period. If the dispute is not resolved during the 60-day period, either party may begin arbitration.
This informal dispute resolution process is a condition precedent to arbitration. Any applicable limitations period will be tolled during the 60-day informal dispute resolution period.
Either party may bring an individual claim in small claims court if the claim qualifies.
Either party may seek injunctive or equitable relief in court to protect intellectual property rights, confidential information, Account security, payment systems, or the Services from misuse, unauthorized access, or abuse.
Nothing in these Terms limits either party’s right to seek public injunctive relief where that right cannot be waived under applicable law.
Arbitration must be administered by National Arbitration and Mediation (“NAM”) under NAM’s Comprehensive Dispute Resolution Rules and Procedures and, where applicable, NAM’s rules and fee schedule for consumer disputes, as modified by these Terms.
If any part of this arbitration agreement conflicts with NAM’s mandatory consumer arbitration rules or applicable consumer arbitration law, the mandatory rule or law controls.
If NAM is unavailable or refuses to administer the arbitration, the parties must work together in good faith to select a substitute arbitration provider. If the parties cannot agree on a substitute provider, a court of competent jurisdiction may appoint one.
The arbitrator has exclusive authority to resolve all disputes about the interpretation, applicability, enforceability, or formation of this arbitration agreement, except that a court, not an arbitrator, must decide disputes about the enforceability, validity, or scope of the class action waiver, representative action waiver, public injunctive relief provision, and mass arbitration procedures.
Arbitration hearings must be conducted virtually unless virtual hearings are not available or the arbitrator determines that an in-person hearing is required by applicable law, NAM rules, or fundamental fairness.
If an in-person hearing is required, the hearing will take place in Clark County, Nevada, unless applicable law requires a different location.
If you are a California consumer and your claim arises in California, nothing in these Terms requires you to arbitrate outside California where that requirement is prohibited by California law. If an in-person hearing is required for a California consumer claim arising in California, the hearing will take place in California unless the parties agree otherwise.
Arbitration fees will be allocated under NAM’s applicable consumer fee schedule and applicable law.
We will pay any arbitration fees we are required to pay under NAM’s consumer rules or applicable law. You will not be required to pay fees or costs that would make arbitration prohibitively expensive or that applicable law does not allow you to be charged.
Each party will be responsible for its own attorneys’ fees and costs unless applicable law, NAM rules, or the arbitrator’s award provides otherwise.
Each party shall bring claims against the other only in an individual capacity and not as a plaintiff, claimant, or class member in any class, collective, consolidated, private attorney general, or representative proceeding.
The arbitrator must not consolidate claims of different Users or preside over any form of class, collective, consolidated, private attorney general, or representative proceeding, except as expressly provided in the mass arbitration procedures below.
To the extent permitted by law, you and TeleMainia hereby waive the right to a jury trial.
To the extent permitted by law, you and TeleMainia hereby waive the right to participate in any class, collective, consolidated, private attorney general, or representative action.
This waiver applies in court and in arbitration.
If applicable law prohibits waiver of a request for public injunctive relief, that request may be decided by a court after all individual claims and requests for relief are resolved in arbitration.
Any public injunctive relief claim must be stayed until the arbitration of individual claims and remedies is completed.
If 25 or more similar arbitration demands are asserted against TeleMainia or related parties by the same or coordinated counsel or are otherwise coordinated, the demands will be treated as a “Mass Filing.”
If a Mass Filing occurs, NAM’s Mass Filing Supplemental Dispute Resolution Rules and Procedures will apply, as modified by these Terms.
The following procedures will also apply:
Any applicable limitations period will be tolled for claims included in a Mass Filing from the time the first substantially similar demand is filed until the claim is selected to proceed, withdrawn, settled, or otherwise resolved.
A court, not an arbitrator, must decide disputes about the validity, enforceability, or application of this Mass Filing provision.
You may opt out of this arbitration agreement by mailing written notice to us within 30 days after you first agree to these Terms.
The opt-out notice must include your name, Account information if applicable, phone number if applicable, email address, mailing address, and a clear statement that you want to opt out of the arbitration agreement.
The opt-out notice must be postmarked within 30 days after you first agree to these Terms and mailed to:
TeleMainia, LLC d/b/a ChatMember
Attn: Arbitration Opt-Out
2780 S Jones Blvd. Ste 200-3444
Las Vegas, NV 89146
Opt-out notices sent by email, telephone, text message, Chatline message, or any method other than mail will not be valid.
Opting out of arbitration will not affect any other part of these Terms.
If any part of this arbitration agreement is found unenforceable, the unenforceable part will be severed, and the remaining parts will remain in effect, except as follows:
To the extent permitted by law, any claim arising out of or related to these Terms or the Services must be brought within one year after the claim arises. Otherwise, the claim is permanently barred.
This section 36 does not apply where prohibited by law.
Nothing in these Terms limits any non-waivable right you may have under applicable consumer protection, privacy, automatic renewal, telecommunications, payment, or other laws.
If any provision of these Terms conflicts with a non-waivable right under applicable law, the applicable law prevails to the extent of the conflict.
We may provide notices to you by posting on ChatMember.com, through your Account, by email, by SMS where permitted, through the telephone system, or by any other reasonable method. Notices we provide electronically are effective when sent or posted, unless the notice states a later effective date.
You are responsible for keeping your Account information, email address, telephone number, and other contact information accurate and current. We are not responsible for your failure to receive a notice if you do not keep your contact information current or if your email, device, carrier, or service provider blocks, filters, or fails to deliver the notice.
You may contact us for customer support or general questions at:
TeleMainia, LLC d/b/a ChatMember
2780 S Jones Blvd. Ste 200-3444
Las Vegas, NV 89146
Phone: (877) 771-4255
Email: support@chatmember.com
Privacy questions may be sent to: privacy@chatmember.com.
Unless these Terms expressly allow a different method, legal notices to us must be sent by mail to the address above, Attn: Legal Notice. Arbitration opt-out notices must be sent as provided in section 35.10.
These Terms, together with the Privacy Policy and any additional terms presented at the time of purchase or feature activation, form the entire agreement between you and us regarding the Services.
If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.
Our failure to enforce any provision of these Terms is not a waiver of our right to enforce that provision later.
You must not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer these Terms in connection with a merger, acquisition, sale of assets, restructuring, financing, or by operation of law.
No person or entity other than you and TeleMainia has any right to enforce these Terms, except our affiliates, owners, officers, directors, employees, contractors, service providers, agents, successors, and assigns may enforce provisions intended to benefit them.